A policyholder who wishes to hold his insurance policies in electronic form can open an eIA account through a Approved Person (AP) appointed by NIR. Once eIA is opened, the policyholder can get a credit of insurance policies from insurance companies instead of physical policy document in eIA. eIA will provide ease to the customer to carry out policy servicing and maintenance requests.

Insurance companies will credit the policies in the eIA of the customer who have opted for an e issuance of a policy.

Approved Person (AP) will be the agents of NIR through which eIAs can be opened and various servicing request can be facilitated. A AP will facilitate account opening and any changes in the account details upon the request of the individual.

AP will carry on the following account servicing request

• Address Change
• Change in bank account details
• Change in authorised representative
• Change in contact details