e- Insurance Account Opening and Policy Conversion Process
e-Insurance Account Opening Process
  • Fill the e-Insurance Account Opening Form https://nir.ndml.in/pdf/ndml-form-opt2.pdf. Alternatively, you may fill online e-Insurance Account Opening Form https://nironline.ndml.in/NIR/onlineEiaApplicationHome.html.
  • Enclose KYC https://nir.ndml.in/registration-for-nir.htm documents to e-Insurance Account Opening Form.
  • Submit e-Insurance Account Opening Form along with the KYC documents to NIR. Alternatively, you may submit the form along with supporting documents to the branch of Insurance Company for which you hold insurance policy
  • The NIR/Insurance Company will verify the e-Insurance Account Opening Form with the originals of KYC documents and process the application.
  • NSDL Insurance Repository will open the e-Insurance Account and communicate your e-Insurance Account number, login id and process to set your password.
  • You can access your e-Insurance Account with your login id and password.
KYC Documents required while submitting the e-Insurance Account application form
Concept of Authorized Representative

Authorised Representative is a Person appointed by an e-Insurance Account holder who can access the e-Insurance Account in the event of the e-Insurance Account holder�s demise or in his incapacity to access the e-Insurance Account.

  • New concept introduced by IRDAI
  • Will act as messenger to nominee
  • Custodian to the e-Insurance Account
  • Different from nominee in a policy
  • No financial benefits
  • Limited access only upon demise of the e-Insurance Account holder
Policy Conversion Process
  • Once e-Insurance Account is created, insurance policies can be converted into electronic form.
  • Fill Policy Conversion Form https://nir.ndml.in/nir-prossess.htm.
  • Please ensure that separate Policy Conversion Forms are filled for insurance policies of different insurance companies.
  • Submit the Policy Conversion Form to
    • Nearest insurance company branch (Policy Conversion Form should be submitted to the insurance company for which you hold policy).
      OR
    • Courier to us at:
      NSDL Insurance Repository, NSDL Database Management Limited, 4th Floor, 'A' Wing, Trade World, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai-400013 (INDIA)
      OR
    • Scan and email at helpdesk.nir[at]nsdl[dot]co[dot]in and forward hard copy of form to above address.
  • Existing physical policy documents are not required to be submitted along with the Policy Conversion Form.
  • Upon receipt of policy conversion request insurance company will credit the policy in your e-Insurance Account.
  • You will receive SMS and email alert informing credit of the policy to your e-Insurance Account.
  • You can submit Policy Conversion Form along with e-Insurance Account Opening Form.
Write to Us at
NSDL Database Management Limited,
4th Floor, Tower 3
One International Center, Senapati Bapat Marg, Prabhadevi,
Mumbai - 400 013 (INDIA)
Phone : 91-22-49142631 / 49142630
Email : helpdesk.nir{at}nsdl{dot}com